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// careers — We're hiring

Help brands own their customers.

Swapt is bringing the DTC retention playbook to Amazon, Walmart, and TikTok Shop — backed by the founding team of Klaviyo. Join us early and do the best work of your career.

Why join Swapt.

Real ownership, day one

We're a small team moving fast. You'll own outcomes, not tickets — and see your work ship the same week.

AI-native by default

Claude and other AI tools are a core part of how we work every day. You'll build that muscle here, not fight for permission to use it.

Learn from people who've done it

Swapt is backed by the founding team of Klaviyo — the people who helped pioneer lifecycle marketing for DTC.

Shape the product

Everyone here tests, breaks, and improves the product. Your point of view makes it into what we ship.

Open roles.

Don't see the right fit? We still want to hear from you — send us a note.

MarketingInternship

Marketing Intern

Run our newsletter, keep the CRM sharp, watch the numbers, and help shape the product — working alongside AI tools every day.

What you'll do

  • Newsletter & campaignsDraft and send our marketing newsletter, including product updates, on a regular cadence.

  • Lifecycle & CRMUpdate the CRM daily, keep customer records accurate, and track where every customer sits in the pipeline so campaigns reach the right people at the right stage.

  • Marketing analyticsMonitor campaign and pipeline metrics, and proactively flag when action is needed — a customer stalling, a follow-up due, a number worth the team's attention.

  • Product QA + improvementHave the chance to actively shape the product through user testing, customer feedback, and your own POV.

  • Work in Claude / AI dailyUse Claude and other AI tools as a core, everyday part of the workflow.

Hard skills

  • Image and graphics editing — applications with a design portfolio or other creative projects will be given extra attention.

  • Clear, concise writing — this person drafts the newsletter, so writing is a core requirement.

  • Comfortable in spreadsheets (sorting, filtering, basic formulas, reading a dataset).

  • Basic data literacy: can pull numbers and interpret them.

  • Comfortable learning tools quickly — CRM, Linear, our email/newsletter platform, and Swapt.

  • Genuinely comfortable working alongside AI tools day to day.

  • A basic QA/testing instinct — able to follow steps precisely and try to break things.

Soft skills

  • Here to solve problems and own outcomes, not just complete tasks.

  • Strong communicator — clear in writing and in person.

  • Detail-oriented with a skeptical QA mindset — assumes something is broken until they've confirmed it works.

  • Scrappy and resourceful; comfortable with ambiguity and a fast-moving startup.

  • Self-directed and curious — doesn't wait to be handed the next thing.

How to apply

Email us your resume and a short note on why you're a fit. A design portfolio or creative projects will get extra attention.

Email: info@swaptqr.com with your resume

Come own your customers with us.

Curious about what we're building? Read our story or explore the platform.