// answers — FAQ
Frequently asked questions
The questions brands ask us most about capturing customers, staying compliant on Amazon, and turning one order into many.
Swapt is a marketplace retention CRM. We put a branded QR sticker on your product, turn the customer who scans it into a first-party contact you own, and automate the email, SMS, reviews, and loyalty that bring them back — across Amazon, TikTok Shop, Walmart, and your DTC store. One platform instead of five disconnected tools.